Under the general direction of the Director of Sales and within the limits of established Ramada Bahrain policies and procedures, carry out duties and assist the Sales Manager/DOS in the selling and promotion of the hotel and its service through: a) Direct solicitation; selling and marketing of rooms, F&B and all other services b) Account maintenance; on-going competitive analysis c) Achievement of annual budget, goals and commitments d) Representation of Ramada Int’l and Ramada Bahrain in a professional manner
Chief Engineer is responsible for managing budget, capital expenditures, preventative maintenance and energy conservation and maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors as needed. Helps to increase guest and employee satisfaction through effective communications and training.
The executive housekeeper is responsible for ensuring the operation of the housekeeping and laundry department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
Be fully conversant with all Front Office procedures and ensure satisfied customers at check in and check out and throughout their stay. Ensuring that the Hotel Switchboard is answered efficiently and in pleasant manner to meet a high standard of guest satisfaction. Handling all Cash/Credit formalities at the Cashiers desk.